Whitetulip Health Foundation Inc. runs a text message program for its clinic volunteers, about the shifts they are scheduled for. This page describes it.
The program has not started. No message has been sent to anyone yet, and none will be sent until carrier registration is complete. Nobody is enrolled today: the app will ask you to agree, for each clinic separately, before it sends you anything.
Program name
Whitetulip Volunteer Shift Alerts
Who receives messages
Volunteer staff of the clinic a message is about, who hold an active membership of that clinic and have agreed to be texted about it.
What we send
Shift reminders, schedule changes, cancellations, and a notice when you are taken off a shift. Nothing promotional, and no fundraising.
Message frequency
Varies with how often you are scheduled. Typically two to eight messages per month.
Cost
We charge nothing. Message and data rates may apply from your carrier.
How you opt in
Consent is given for one clinic at a time and covers that clinic alone. A clinic may text you only about the shifts you are scheduled for at that clinic, and only if you have agreed to hear from it. Agreeing for one clinic enrols you for no other: if you volunteer at two organizations on Clinical Scheduler, each asks separately, and neither can text you on the strength of the other's agreement.
The wording you are asked to agree to, which is the same string the app shows you and the one kept with your consent record, is:
“I agree to receive text messages about my scheduled shifts at your clinic. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.”
Ticking that box is the only way a number enters the program. It is never ticked for you, and you can join a clinic and use the app without it. We record the date, the exact wording shown, and the version of the form, and keep that record for five years. Changing your mobile number clears the agreement and asks again — an agreement about one handset is not an agreement about another.
Where this stands today: the app asks the question once, when you create your account, and records your answer. That recorded answer does not by itself enrol you in anything, because the part of the app that sends messages reads only an agreement held against a clinic. Everyone will be asked again, per clinic, before the first message is sent. Nothing is sent in the meantime.
How you opt out
Reply STOP to any message. You may also reply QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE. You will receive one confirmation and then nothing further.
Opting out is broader than opting in. Consent is per clinic, but a STOP reply stops every clinic on this platform from texting that number — you told us to stop texting the handset, not to stop texting on behalf of one organization. To leave one clinic's messages and keep another's, withdraw that clinic's agreement instead of replying STOP.
You can also write to whitetulip.clinic.md@gmail.com, or tell a clinic administrator in person or by email — any reasonable method counts, and we will honor it. That works before the program starts as well as after.
Opting out of texts does not remove you from the schedule and does not change your account. Your shifts stay in the app, which is where the schedule lives.
Text messages are one of three channels, and each is controlled separately under Notifications in the app. Push notifications are live in the installed app after you allow them on each device. Email reminders are live and can go to the addresses you choose. Opting out of texts leaves both alone, and turning either of those off has no effect on texts.
Help
Reply HELP to any message, or contact whitetulip.clinic.md@gmail.com.
Sample messages
Whitetulip: Shift Tue Aug 4, 9 AM - 1 PM, Fairfield NJ. Reply STOP to opt out.
Whitetulip: CHANGE - your Tue Aug 4 shift is now 10 AM - 2 PM, Fairfield NJ. Reply STOP to opt out.
Whitetulip: Your Tue Aug 4 9 AM - 1 PM shift at Fairfield NJ is CANCELED. No action needed. Reply STOP to opt out.
Whitetulip: You've been taken off the Tue Aug 4 9 AM - 1 PM shift. Reply STOP to opt out.
Privacy
We do not sell, rent, or share your phone number with anyone for marketing. Mobile opt-in data and consent records are never shared with third parties for their own purposes. Your number goes only to the provider that delivers the message on our behalf.
Carrier notice
Carriers are not liable for delayed or undelivered messages.