Text message program

Consent is given for one clinic at a time and covers that clinic alone. A clinic may text you only about the shifts you are scheduled for at that clinic, and only if you have agreed to hear from it. Agreeing for one clinic enrols you for no other: if you volunteer at two organizations on Clinical Scheduler, each asks separately, and neither can text you on the strength of the other's agreement.

The wording you will be asked to agree to, which is the same string the app will show and keep with your consent record, is:

When consent capture is available, ticking that box will be the only way a number enters the program. It will never be ticked for you, and you can join a clinic and use the app without it. We will record the date, the exact wording shown, and the version of the form, and keep that record for five years. Changing your mobile number will clear the agreement and ask again — an agreement about one handset is not an agreement about another.

Where this stands today: account creation does not ask this question and does not enrol anyone. Per-clinic consent capture is not available yet. Each clinic will ask separately before the first message is sent, and nothing is sent in the meantime.

Reply STOP to any message. You may also reply QUIT, END, CANCEL, UNSUBSCRIBE, or REVOKE. You will receive one confirmation and then nothing further.

Opting out is broader than opting in. Consent is per clinic, but a STOP reply stops every clinic on this platform from texting that number — you told us to stop texting the handset, not to stop texting on behalf of one organization. To leave one clinic's messages and keep another's, withdraw that clinic's agreement instead of replying STOP.

You can also write to whitetulip.clinic.md@gmail.com, or tell a clinic administrator in person or by email — any reasonable method counts, and we will honor it. That works before the program starts as well as after.

Opting out of texts does not remove you from the schedule and does not change your account. Your shifts stay in the app, which is where the schedule lives.

Text messages are one of three channels, and each is controlled separately under Notifications in the app. Push notifications are live in the installed app after you allow them on each device. Email preferences can be saved, but email delivery is temporarily unavailable and no email reminder is sent right now. Opting out of texts leaves both preferences alone, and turning either of those off has no effect on texts.

Reply HELP to any message, or contact whitetulip.clinic.md@gmail.com.

We do not sell, rent, or share your phone number with anyone for marketing. Mobile opt-in data and consent records are never shared with third parties for their own purposes. Your number goes only to the provider that delivers the message on our behalf.

Carriers are not liable for delayed or undelivered messages.